How to get a job at Next

Next hires store team members, stock and delivery team members, sales managers, Christmas temps, warehouse staff and head office teams. You apply online on the Next careers site. For most store jobs, you do a short online assessment, then a phone or video chat, then an interview or assessment in the store. This guide covers the jobs, the pay Next advertises, its staff discount, each stage of the application, and how to give yourself the best chance.

Everything below comes from Next's own careers pages and job adverts, and each pay figure says when we checked it. We are not linked to Next in any way.

What jobs does Next hire for?

Many Next jobs are in its stores, but it also hires for its warehouses, contact centres and head office. Next says it employs more than 44,000 people across its group and has more than 400 stores, so there may well be one near you.

Store jobs

These are the roles most people apply for first:

• Team Member. You serve customers on the sales floor and help them find the right products. The adverts call this a sales role, but you work in every part of the store, including the stockroom and deliveries.
• Team Member (Stock). You find, pack and move stock in and out of the store, often for online orders. You also help on the sales floor when you are needed.
• Team Member (Delivery). You scan, unpack, hang and put away new stock, so the shelves and rails stay full.
• Short-term Temporary Team Member. Seasonal work on the sales floor, in the stockroom, or both. Next advertises these roles for its autumn and winter season.
• Sales Manager and store management. You lead a team, help it hit performance targets and support the store managers, including running the store when needed.

The Next group also includes other brands, such as Joules, Lipsy, Victoria's Secret and Gap. Some of their store jobs, such as Joules roles, appear on the same careers site.

Warehouse, contact centre and head office jobs

Next says its distribution business has 10,000 colleagues. It has distribution centres across the UK, and its main hub is at Pontefract in Yorkshire. It also has contact centres in Enderby, Doncaster and Leicester, where staff answer customer calls, chats and messages. Its head office is at Enderby, in Leicester.

How much does Next pay?

Next puts an hourly pay range on its store adverts. When we checked in September 2026, store Team Member, Stock and temporary adverts all showed £8.28 to £12.71 an hour.

The adverts do not explain how you move within that range. It helps to compare it with the legal minimum rates that apply from 1 April 2026:

The top of Next's store range is the same as the National Living Wage. The bottom is a little above the legal rate for under-18s. You must always get at least the legal rate for your age. If you are not sure which rate you would get, ask at your interview.

Warehouse pay

Warehouse pay is higher, and nights pay more again. When we checked in September 2026, a Warehouse Operative advert at South Elmsall showed:

The same advert said you could also earn a performance bonus.

Manager pay

Store management jobs are paid as a yearly salary. A temporary, full-time Sales Manager advert in Peterborough, which we checked in September 2026, showed a salary from £25,909 for 37.5 hours a week. That contract was due to end on 18 December 2026. Pay varies by store and role, so check each advert.

What staff discount and benefits does Next offer?

Next's main perk is a 25% staff discount on most Next products. The benefits list on its store adverts, which we checked in September 2026, also includes:

• Discounts on other brands. 25% off most MADE, Lipsy, Gap and Victoria's Secret products bought through Next, 10% off most partner brands, and up to 15% off branded beauty.
• Work clothes. 60% off an optional working wardrobe allowance, so you can buy clothes to wear at work. This needs a contract of at least six weeks.
• Sale access. Early access to sale stock.
• Money and savings. A Sharesave scheme and offers from more than 3,500 other retailers through an online benefits site.
• Health. Access to a digital GP, a discounted health plan you can join, life assurance and cheaper gym membership through Wellhub.
• Staff shops. Discounts at Next staff shops.
• Learning. Apprenticeships in stores in England, where you earn a qualification while you work.

Next says these benefits are discretionary and can change. The temporary adverts we checked list fewer benefits, and the discount and some other perks start after one week's service.

What hours can you work at Next?

Many Next store jobs are part-time, and each advert lists the exact shifts. When we checked, several store adverts were for 8 or 9 hours a week, spread over two or three shifts.

For example, one Stock advert listed a three-hour Sunday shift, a three-hour Monday evening and a three-hour early Friday start. A temporary advert listed two early-morning shifts of four hours each. Read the shifts carefully before you apply, because you are applying for those hours.

Short hours suit students, parents and people with a second job. If you are fitting work around study, our guide to part-time retail jobs for students has more ideas. Next's adverts also say flexible working options are available.

How does the Next application process work?

Next describes four stages for store jobs: apply, pre-screening, an in-store assessment, and an offer. For permanent store roles, the application also includes an online assessment.

Stage 1: apply online and take the assessment

You find the job on the Next careers site and click Apply. For permanent store jobs, the adverts say you must complete an online assessment as part of your application. It has two parts:

• Working with Numbers. Short questions using everyday maths, such as prices, stock or totals.
• Retail Scenarios. Situations you might meet at work, where you choose how you would respond.

This matters: the adverts say you cannot apply if you failed this assessment in the last six months. Take it somewhere quiet, when you have time, and read each question fully. Our guide to retail online assessments explains how these tests work and how to practise.

Stage 2: pre-screening by phone or video

If your application gets through this stage, Next says it will contact you for a first conversation by phone or video. This is a chance for them to learn about you and for you to hear what the team needs. Keep your phone on and check your email, including your junk folder.

Stage 3: the in-store assessment or interview

Next says you may be invited to an in-store assessment or interview. It describes this as a chance to try the role and talk through your experience in more detail. For management jobs, there may also be a competency-based interview, where you give examples of what you have done before.

Stage 4: the offer

If it is the right match, the store's recruiters contact you with an offer. Before you start, you must show proof of your right to work in the UK. The Next help page also says you only need to tell them about criminal convictions that are unspent or pending.

Warehouse jobs

Warehouse hiring works a little differently. The South Elmsall advert we checked says you fill in a form after applying, then, if you move forward, you are invited to a competency-based interview on site before any offer.

Does Next hire for Christmas?

Yes. Next runs a seasonal hiring campaign for autumn and winter, and says you do not need years of experience. Its temporary contracts can last from one or two days up to 24 weeks, and the store confirms the length during the application.

Next's Winter Sale is a big event for temps. The seasonal page names 24, 27 and 28 December as Winter Sale dates, and the temporary adverts say you may need to be free for them. The adverts also say to apply early, because an advert can close once enough people have applied. For the wider picture, read our guide to Christmas retail jobs.

What questions might Next ask at interview?

Next does not publish its interview questions. Most retail interviews ask about customer service, teamwork and busy moments, and Next's adverts say it wants people who are friendly, calm and efficient on busy days. Expect questions that test those qualities.

Use the STAR method for "Tell me about a time" questions: Situation, Task, Action, Result. Keep each answer to about a minute. The outlines below are examples in our own words, not real answers from anyone.

"Tell us about a time you gave great customer service."

• Situation: A customer at your weekend café job had ordered the wrong item for a child with an allergy.
• Task: You needed to fix it quickly without making them feel silly.
• Action: You apologised, checked the ingredients with your manager and made a safe replacement.
• Result: The customer thanked you and came back the next week.

"How would you stay calm when the store is very busy?"

• Situation: Describe a busy time you have faced, such as exam week or a packed school event you helped run.
• Task: Say what needed doing.
• Action: Explain how you put jobs in order, asked for help and kept talking to people politely.
• Result: Say how it turned out and what you learned.

"Give an example of working in a team."

• Situation: A group project, sports team or volunteering shift.
• Task: Your part in it.
• Action: What you did to help the group, such as covering for someone or sharing the work fairly.
• Result: What the team achieved.

"Why do you want to work at Next?"

There is no STAR outline here. Talk about what you like about the store, the products, or the chance to learn customer service and stock skills. Mention the hours in the advert and show that they suit you.

For more practice, our list of 30 common retail interview questions has answers you can adapt.

How to stand out when you apply to Next

Small things make a big difference in a short hiring process. Some of these tips come from what Next's adverts ask for, and the rest are general advice.

• Apply for shifts you can really do. Each advert lists set shifts. Applying for hours you cannot work wastes your chance.
• Prepare for the assessment. Brush up on simple maths, such as percentages and change. Next does not publish its test questions, so practise everyday sums like working out 25% off a price.
• Show you like variety. The adverts ask for people who enjoy a varied, fast-paced job. Say you are happy on the tills, on the floor or in the stockroom.
• Know the store. Visit it before your interview. Notice how busy it is, which departments it has and how the team works.
• Keep your CV short. One page is enough. Our guide on how to write a retail CV shows what to include.
• Ask for help if you need it. Next offers workplace adjustments during the application if you have a disability or long-term condition. Email or call its recruitment team before your assessment.

Frequently asked questions

Do I need experience to work at Next?

Not for seasonal jobs. Next's seasonal page says you do not need years of experience, just the right attitude and a willingness to learn. The Team Member adverts we read did not ask for retail experience, but management jobs do look for experience of leading a team.

How old do you have to be to work at Next?

Next says there is no upper age limit. You only need to be old enough to leave school in the UK. The school leaving age rules are on GOV.UK.

What is the Next staff discount?

When we checked in September 2026, store adverts listed 25% off most Next products, plus discounts on other brands. For temps, the discount started after one week's service.

What happens if I fail the online assessment?

The permanent store adverts we checked say you cannot apply for that job if you have had an unsuccessful online assessment in the last six months. Take your time and do it when you can focus.

Can I apply if I worked at Next before?

Yes. Next's help page says former staff should apply through the careers site as normal.

Does Next pay more for night shifts?

In its warehouses, yes. The South Elmsall advert we checked paid more for nights than days. Store adverts we saw did not list a night rate.

Find Next jobs near you

We collect retail jobs from retailers' careers sites and job boards, so you can search them in one place. See the latest Next jobs, or widen your search to other shops. Our membership adds job alerts and a tracker to keep your applications in order.

This is general information, not legal or careers advice. Check the retailer's advert and the official source before you act.

Sources and further reading

• Careers at Next — Next, checked 28 September 2026
• Help and advice — Next, checked 28 September 2026
• Life at Next — Next, checked 28 September 2026
• Teams at Next — Next, checked 28 September 2026
• Seasonal Support — Next, checked 28 September 2026
• Team Member, Swindon Orbital (advert N129989) — Next, checked 28 September 2026
• Team Member (Stock), Swindon Greenbridge (advert N129759) — Next, checked 28 September 2026
• Short-term Temporary Team Member, Swindon Orbital (advert N130094) — Next, checked 28 September 2026
• Sales Manager, Peterborough Serpentine (advert N129848) — Next, checked 28 September 2026
• Team Member (Delivery), Doncaster Wheatley (advert N130015) — Next, checked 28 September 2026
• Warehouse Operative, South Elmsall (advert 74679) — Next, checked 28 September 2026
• National Minimum Wage and National Living Wage rates — GOV.UK, checked 28 September 2026
• School leaving age — GOV.UK, checked 28 September 2026