Customer Service & Contact CentreCloses in 8 days

Call Centre Assistant

Specsavers

Bicester, OX26 6JFView on map(opens Google Maps in a new tab)

Pay

£12.91/hr

Contract

Not specified

Hours

Part-time · Weekends

Closing date

31 October 2026

8 days left

Job description

Specsavers. A household name and a Highstreet staple. And you could be part of the team.

As a Call Centre Assistant at Specsavers, you’ll be organised and equipped to tackle a variety of tasks, including all aspects of optical administration including NHS forms and triaging, answering calls and general queries, updating & filing records, and managing appointments. The aim is to provide a top-notch administrative service that will support the store’s success.

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

  • Starting salary up to £12.91 per hour
  • 28 days annual leave plus your birthday off !
  • Part time available 3 days per week (weekend required)
  • Pension contribution
  • Annual subscription to the “Headspace” app
  • WeCare – UK confidential employee helpline
  • Outstanding clinical and professional development opportunities
  • Access to latest clinical technology and equipment

What we’re looking for?

Some of the skills we’re looking for include:

  • Excellent administration and organisational skills
  • Outstanding customer service approach, able to provide support and reassurance to customers via email and on the phone
  • Team player with a positive can-do attitude
  • High level of interpersonal skills with the ability to build working relationships with a wide range of people
  • Previous experience of working within an audiology/optics environment desireable but not required

Find out more

If you have everything we’re looking for and are excited by this opportunity, we’re excited to hear from you. Head to our website to learn more about the role, or even better, apply now.

#LI-AG1

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

Specsavers

First seen

14 October 2026

Last checked

24 October 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

Specsavers

Retailer

This listing was structured from Specsavers. Vacancy details and the application process remain the responsibility of the original source.

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