Customer Service & Contact CentreCloses in 15 days

Call Centre/Admin Assistant - Crawley

Specsavers

Crawley, RH10 1ESView on map(opens Google Maps in a new tab)

Pay

£12.91/hr

Contract

Not specified

Hours

Full-time · Weekends

Closing date

7 November 2026

15 days left

Job description

Specsavers. A household name and a High Street staple and you could be part of the team.

As a Call Centre/Admin Assistant at Specsavers, you’ll be organised and equipped to tackle a variety of tasks, including all aspects of optical administration including NHS forms and triaging, answering calls and general queries, updating & filing records, and managing appointments. There will be times when you will be required to be based on the shop floor, supporting customers with their in store journey.

The aim is to provide a top-notch administrative service with the customer at the focus of all you do, which in turn will support the store’s success.

Our store

Based in the heart of Crawley, our busy and successful store is full of welcoming and experienced team members ready to meet you!

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

  • Full time - 40 hours over 5 days including weekend requirement
  • Up to £12.91 per hour depending on experience
  • Great career progression opportunities
  • Full training provided
  • Additional days leave for your birthday
  • Funded subscription to "WeCare"
  • Access to the Headspace app
  • Enhanced parental leave
  • Staff discounts
  • Working for a certified Great Place to Work

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as Call Hub Assistant. These include:

  • Previous telephony and administration is advantageous but not essential
  • High level of customer service experience
  • Working in a fast - paced environment
  • Organisational skills
  • Good telephone manner
  • Desire to learn and progress
  • Friendly persona

If you have everything we’re looking for and are excited by this opportunity, we’re excited to hear from you. Checked all the boxes? This job will close when it's filled, so don't delay, apply today!

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

Specsavers

First seen

24 October 2026

Last checked

24 October 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

Specsavers

Retailer

This listing was structured from Specsavers. Vacancy details and the application process remain the responsibility of the original source.

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