Workshop Controller
Marshall Motor Group
Harlow, CM20 2TUView on map(opens Google Maps in a new tab)
Pay
£37,500/yr
Contract
Permanent
Hours
45 hrs/week · Full-time
Closing date
Not specified
Job description
£37,500 basic | £43,500 OTE; 25 days' annual leave + bank holidays (increases with service); Life assurance & pension scheme; Discounts on car servicing, purchase & more; Access to exclusive shopping and lifestyle perks.
Full-time | 45 hours per week
Can you manage the daily operations of a busy, high performing service workshop with a brand known for excellence?
At Marshall Volkswagen Harlow, we’re seeking an experienced Workshop Controller to motivate and manage a team of technicians while ensuring great service delivery and efficiency in the operations.
- You’ll lead, manage and motivate a team of qualified and apprentice technicians to meet daily workshop demands.
- You’ll allocate job cards and manage technicians’ workloads to maximise productivity.
- You’ll have quality checks to ensure all work meets brand standards and drive service success through effective time management.
- You’ll oversee technical workshop solutions including EVHC and service booking systems.
- You’ll provide excellent customer service both in person and over the phone, supporting the Service Advisor team as required.
- Someone with previous experience as a Workshop Controller, ideally from a franchised dealership environment.
- Someone with the skill to motivate a team and maintain a professional, calm approach.
- Someone with proficient IT skills, preferably with EVHC software experience.
- Someone with a problem-solving mindset, who can anticipate and resolve potential operational barriers effectively.
- Most importantly, someone who shares our values and takes pride in delivering both great results and a supportive, positive working environment.
At Marshall Motor Group, we're proud to represent over 25 leading car, van, truck and motorbike brands across more than 130 stores in England. We're also part of the Constellation Automotive Group, home to some of the most well-known brands in the automotive industry, including webuyanycar, cinch and BCA.
Our team is over 4,000 strong and receives excellent pay packages and fantastic benefits in an environment centred around integrity, respect and innovation.
We want to hear from people with a customer-centric, can-do attitude who are ready to drive their career – and our company – forward.
What will we offer you for your commitment to us?
- Performance rewards: Competitive bonus scheme, based on multiple achievable elements.
- Full tailored training: We will provide a selection of digital learning, some chosen by us to prepare you in the best possible way for your role, as well as some chosen by you for your continued development.
- Career development: Ongoing manufacturer training and development pathways across the Group.
- Financial security: Life insurance, contributory pension.
- Exclusive perks: Discounts and rewards via a dedicated employee platform.
- Referral bonuses: Up to £2,000 for successful referrals.
At Marshall Motor Group, our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees. This includes promotion and training, and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
Marshall Motor Group
First seen
7 October 2026
Last checked
24 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
Retailer
This listing was structured from Marshall Motor Group. Vacancy details and the application process remain the responsibility of the original source.
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