Warranty Administrator
Vertu Motors
Derby, DE21 4RXView on map(opens Google Maps in a new tab)
Pay
£30,000/yr
Contract
Not specified
Hours
Full-time
Closing date
11 November 2026
19 days leftJob description
£30,000 Salary | Excellent Benefits | Career Development Opportunities
Are you an organised and detail-oriented automotive professional looking for your next challenge?
At Vertu VAG Warranty HUB, we're looking for a dedicated Warranty Administrator to join our specialist team. This is an excellent opportunity to play a vital role in supporting our dealerships and manufacturer partners, ensuring warranty claims are processed accurately, efficiently, and in line with manufacturer standards.
With a competitive salary of £30,000, a comprehensive benefits package, and genuine opportunities for career development, this role offers the chance to build a rewarding career with one of the UK's leading automotive retail groups.
At Vertu, we know our success is built on the talent and dedication of our colleagues. That's why we're committed to investing in your future through training, development, and opportunities for progression.
You'll join a supportive and collaborative team environment where your contribution is valued and where quality, accuracy, and customer service are at the heart of everything we do.
- £30,000 salary
- 25 days annual leave plus bank holidays, increasing with length of service
- Enhanced maternity and paternity pay
- Pension scheme
- Share Incentive Scheme
- Colleague Purchase Scheme
- Preferential Service Rates
- Access to our online rewards platform offering cashback and discounts with major retailers
- Ongoing training and development
- Career progression opportunities across the wider Vertu Group
The Warranty Administrator plays a crucial role in managing the relationship between our dealerships, manufacturers, and customers, ensuring warranty claims are processed accurately and efficiently.
Working within the VAG Warranty HUB, you'll help maintain high standards of compliance while ensuring warranty submissions are completed correctly and within manufacturer guidelines.
- Reviewing and checking warranty claims submitted by dealerships
- Processing and submitting warranty claims in line with manufacturer requirements and standards
- Ensuring all invoiced warranty work is submitted promptly and accurately
- Supporting the reconciliation of warranty payments alongside the Accounts department
- Investigating and resolving rejected warranty claims
- Maintaining accurate records and documentation
- Working collaboratively with dealership teams to ensure compliance and efficiency
- Identifying opportunities to improve warranty processes and claim success rates
What We're Looking For
We're seeking an individual who is highly organised, meticulous, and committed to delivering high standards of accuracy and service.
- Experience within the motor industry, ideally in a warranty, service, or aftersales environment
- Previous warranty administration experience (desirable)
- Experience using Kerridge/CDK systems (advantageous)
- Strong administrative and organisational skills
- Excellent attention to detail and accuracy
- Ability to work effectively within established processes and manufacturer guidelines
- Good communication and relationship-building skills
- A proactive and positive approach to problem-solving
We are proud to invest heavily in our colleagues' learning and development, providing industry-leading training and long-term career opportunities throughout the business.
Whether you're already working in warranty administration or looking to build on your experience within service or aftersales, we'll provide the support and development you need to succeed.
This is an exciting opportunity to become part of a specialist function that plays a key role in supporting dealership operations and delivering outstanding service standards across the group.
If you're looking for a stable, rewarding role where your attention to detail and organisational skills can make a real impact, we'd love to hear from you.
Apply Today
Take the next step in your career and join the team at Vertu VAG Warranty HUB as our next Warranty Administrator. We look forward to hearing from you.
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How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
Vertu Motors
First seen
6 October 2026
Last checked
24 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
Retailer
This listing was structured from Vertu Motors. Vacancy details and the application process remain the responsibility of the original source.
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