Customer / Sales Assistant

Team Member

itsu

Oxford Westgate, OX1 1NZView on map(opens Google Maps in a new tab)

Pay

£12.80/hr

Contract

Not specified

Hours

Full-time

Closing date

Not specified

Job description

We are itsu, the leading Asian-inspired quick-service retail and grocery brand with over 80 restaurants across the UK and Belgium, and a growing wholesale business across Europe and beyond. Our renowned delicious food made fresh in every restaurant, every day, has made itsu a top choice for healthy eating.

In addition to our restaurants, itsu [grocery] offers a range of high-quality Asian-inspired foods available online and in supermarkets. We are excited to be one of the leading brands in this specific group and have ambitious plans for continued growth both domestically and globally.

With its best-in-class food, latest technology, innovation, and talented workforce, itsu is the future of fast food.

Apply now for the chance to join one of our teams!

Start as a Team Member and earn up to £14.05 per hour, including an hourly bonus*!

this is the job

As a Team Member, you’ll be working in one of our beautiful stores, where you’ll be:

  • Cutting fresh fish and preparing ingredients
  • Rolling maki and creating our famous itsu dishes
  • Cooking with care and precision
  • Maintaining the highest standards of food quality and safety
  • Delivering excellent customer service with a smile

No experience? No problem! We’ll teach you everything you need to know. Your training will be a mix of hands-on learning in-store, supported by your team and managers, and digital learning through our app and Academy courses. This will give you the confidence and skills to shine.

  • we pay our bonus after your initial training!

Even more, if you’re looking to grow, itsu is the place for you. 90% of our shop managers and 30% of our Academy team [head office] started as itsu team members… you could be one of them!

If you love working in a vibrant place, are restless to help [your team and customers] and preparing food is your passion - apply now!

this is you

We are looking for people displaying the four itsu qualities:

  • I take pride [in what I do]
  • I care [for people]
  • I want to grow [myself & others]
  • I build trust [around me]

Just like you, we are very passionate about sustainability, please check our sustainability milestones here.

No matter what you do at itsu, it's important to us that everyone has access to the same opportunities. We are a truly diverse bunch, from all walks of life and you'll always be encouraged to be your true self.

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

itsu

First seen

12 October 2026

Last checked

24 October 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

itsu

Retailer

This listing was structured from itsu. Vacancy details and the application process remain the responsibility of the original source.

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