Supervisor / Team LeaderCloses in 3 days

Team Leader

Mountain Warehouse

Station Square, BT56 8DXView on map(opens Google Maps in a new tab)

Pay

£13.32/hr

Contract

Not specified

Hours

Part-time

Closing date

26 October 2026

3 days left

Job description

Team Leader

Application Deadline: 26 October 2026

Department: UK Retail

Employment Type: Permanent - Part Time

Location: Portrush (PRU)

Reporting To: store manager

Compensation: £13.32 / hour

Are you a confident and passionate leader with a knack for motivating teams to deliver their best? Do you thrive in a fast-paced retail environment where exceptional customer service, innovative visual merchandising, and operational excellence are key? If so, Mountain Warehouse has the perfect opportunity for you!

We’re looking for a Team Leader to guide and inspire our retail team to exceed targets while creating a welcoming, vibrant shopping experience that leaves a lasting impression on every customer.

  • Foster a collaborative and supportive team environment, uniting colleagues around shared goals.
  • Drive continuous growth by coaching, training, and mentoring your team.
  • Keep your team informed and engaged through clear, open communication.
  • Empower your team with up-to-date product knowledge to meet customer needs confidently.

  • Uphold impeccable shop floor standards, ensuring stock presentation, ticketing, and organisation are on point every day.
  • Oversee daily store operations, including opening and closing duties, to ensure smooth workflows.
  • Lead engaging visual merchandising efforts to create a clean and inviting space for customers and colleagues alike.
  • Prioritise Health & Safety, safeguarding the wellbeing of your team and customers.

Sales & Performance

  • Motivate your team to meet and exceed sales targets and KPIs.
  • Identify growth opportunities for team members and suggest strategies for their development.

  • Set the standard for exceptional customer service and ensure it’s delivered consistently.
  • Resolve customer concerns promptly and professionally, creating memorable shopping experiences.
  • Represent the Mountain Warehouse brand with enthusiasm and professionalism.
  • Build connections within the local community, enhancing the store’s personal and welcoming atmosphere.

We would love to meet someone who is

  • Passionate about delivering outstanding customer service.
  • A confident and reliable motivator, with a talent for inspiring others.
  • Experienced in all areas of retail, from stock control to visual merchandising.
  • A strong communicator who can engage at all levels and provide constructive feedback.
  • Proactive and results-driven, with a track record of setting and achieving goals.
  • Approachable, trustworthy, and a natural team player.
  • Skilled at problem-solving within company guidelines and policies.

What's in it for you?

  • Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
  • 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
  • 28 days annual leave, including Bank Holidays
  • Access to Employee Assistance Programme, and a Colleague Hardship Scheme
  • Generous Colleague Referral Incentive
  • Auto-enrolment Pension scheme
  • A stable, successful and supported environment
  • Length of service awards

You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

Mountain Warehouse

First seen

24 October 2026

Last checked

24 October 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

Mountain Warehouse

Retailer

This listing was structured from Mountain Warehouse. Vacancy details and the application process remain the responsibility of the original source.

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