Supervisor / Team LeaderCloses in 13 days

Supervisor - Costa

Moto

Swansea, SA4 9GTView on map(opens Google Maps in a new tab)

Pay

£21,400/yr

Contract

Not specified

Hours

30 hrs/week · Full-time · Flexible

Closing date

5 November 2026

13 days left

Job description

Supervisor, £21,400 per annum, 30 hours per week

Address: Swansea Services, M4 Junction 47, Penllergaer, Swansea SA4 9GT

As a Supervisor, you'll be the strong right hand to your Store Manager, taking the lead when needed and helping to keep the unit running smoothly and successfully every day.

The role is simple, to be an enthusiastic leader and brand ambassador to work within the nation’s favourite coffee shop, serving coffee, tea and specialty beverages whilst delivering exceptional service as we transform the UK’s rest stop experience.

  • Annual bonus up to £3,445pa*
  • Up to 55% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
  • Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
  • Fabulous development opportunities including funded qualifications, leading to the next step in the management team

What you will be doing as a Supervisor:

  • Fabulous development opportunities including funded qualifications, leading to the next step in the management team
  • Lead shifts with confidence, ensuring smooth operations during busy trading periods
  • Create a positive, high-energy culture where colleagues feel valued, supported, and empowered
  • Maintain outstanding food safety, health & safety, and compliance standards at all times
  • Monitor performance through key metrics and take action to drive continuous improvement
  • Act as a role model for Costa's values, service standards, and ways of working

  • Previous experience leading or supervising teams ideally within retail, hospitality, catering, or customer service
  • Passion for delivering a memorable customer experience
  • Great communication skills and be comfortable making decisions
  • Ability to work on own initiative ad make reasoned decisions under pressure

If you're a Shift Manager, Team Leader, Supervisor or Duty Manager ready to step up, take on more responsibility and accelerate your career into management, we want to hear from you.

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.

Moto, a place where ambition grows, careers click into gear, and potential travels far.

Apply today!

  • Please note internally this role is called Team Leader

INDTL

Want to know what it's like to work for us? Find out from our colleague Fabiana

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

Moto

First seen

8 October 2026

Last checked

24 October 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

Moto

Retailer

This listing was structured from Moto. Vacancy details and the application process remain the responsibility of the original source.

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