Store Supervisor

Lead by example. Deliver exceptional service. Build your future.

At David Clulow, eye care is personal, stylish and considered. Since 1962, we've built a reputation for premium optical care, contemporary designer eyewear and outstanding customer service. Our customers visit us not just to see better, but to feel confident and look their best.

We're looking for an ambitious Store Supervisor to join our team. Working closely with the Store Manager and wider store colleagues, this is an excellent opportunity for someone looking to develop their leadership skills whilst gaining exposure to all aspects of retail management.

As a Store Supervisor, you'll play a key role in supporting the day-to-day running of the store, helping to drive sales performance, deliver exceptional customer service and create a positive environment where colleagues can thrive.

Support the Store Manager in the day-to-day running of the store

Assist with store administration, rota management and operational tasks

Lead by example on the shop floor, delivering exceptional customer service

Drive sales performance through outstanding customer conversations and product recommendations

Support, motivate and develop colleagues

Help create a positive, inclusive and high-performing culture

Maintain high standards of store presentation and operations

Take ownership of the store and step up when needed in the manager's absence

Develop your leadership skills within a premium retail environment

What you'll get

Free eyewear annually with immediate eligibility

Monthly bonus potential up to 350 plus uncapped commission

Family and friends discount of up to 75% with free eye tests

33 days annual leave with the option to buy or sell holiday

Employee Assistance Programme for confidential wellbeing support

Opportunities to support the OneSight EssilorLuxottica Foundation

Clear progression opportunities within David Clulow and the wider EssilorLuxottica business

Ongoing training and development to support your career growth

What we're looking for

Previous retail or customer-facing sales experience with a passion for delivering results

A natural ability to build rapport and provide exceptional customer service

Strong communication and interpersonal skills

A willingness to learn, develop and take on new responsibilities

Someone who enjoys working collaboratively as part of a team

Confidence supporting and guiding colleagues when required

An inclusive mindset and ability to work within a diverse environment

Customer-focused, proactive and solutions-driven

Optical retail experience and/or previous leadership experience would be advantageous but is not essential

Whether you're already working as a Store Supervisor looking for your next challenge, or you're an experienced retail professional ready to take your first step into leadership, this is an excellent opportunity to build your career with a premium optical brand.

Apply now and take the next step in your career with David Clulow as a Store Supervisor.