Other retail

Retail business owner - Audiology - North West London

Specsavers

Wembley, HA9 7NDView on map(opens Google Maps in a new tab)

Pay

See original advert

Contract

Not specified

Hours

Not specified

Closing date

Not specified

Job description

North West London - Joint Venture Partnership Opportunity

Salary: £35,000 + £5,000 Car Allowance (or Company Car) + Dividends

Own a business. Change lives. Build your future.

At Specsavers, we believe hearing care should be accessible to everyone. That's why our Domiciliary Audiology business brings expert hearing services directly to customers in their own homes and communities.

We're looking for an ambitious and commercially minded Customer Service Partner (CSP) to join our Audiology Domiciliary Joint Venture business across North West London, supporting customers throughout a vibrant and expansive territory that spans some of the capital's most diverse and well-connected communities.

This isn't just another management role. It's a genuine opportunity to become a business owner, share in the success of the business and build a long-term asset for your future, all with the support, scale and security of the Specsavers brand behind you.

A thriving territory with huge potential

Covering a large and diverse area across North West London, you'll serve customers across a well-established territory that includes communities from Harrow, Wembley and Brent in the west and centre, through to Hampstead, Camden and Islington in the east, and north towards Barnet and Enfield.

This territory combines densely populated urban neighbourhoods, affluent residential areas and thriving suburban communities, creating excellent opportunities to deliver life-changing hearing care services directly in customers' homes.

With a growing ageing population, strong healthcare networks and significant scope for business development, North West London provides outstanding foundations for long-term growth and success.

What's Different About This Opportunity?

As a Specsavers Customer Service Partner, you'll become an 'A' shareholder in the business, owning 30% of the business.

  • A guaranteed annual salary of £35,000
  • 30% of business profits through dividends
  • A £5,000 car allowance or company car
  • The opportunity to build real business equity
  • The autonomy to help shape and grow the business
  • The support of one of the UK's most trusted healthcare brands

This is your chance to step beyond employment and into ownership.

As a key business leader, you'll play a pivotal role in driving the success of the venture by:

  • Leading and developing a high-performing team.
  • Delivering exceptional customer experiences at every touchpoint.
  • Supporting the growth of the business across the territory.
  • Building strong relationships within local communities and healthcare networks.
  • Helping customers access life-changing hearing solutions in their own homes.
  • Contributing to strategic business decisions and commercial performance.
  • Maintaining the high clinical and customer care standards Specsavers is known for.

Who We're Looking For

We're looking for someone with the ambition, leadership skills and customer focus to help build a successful business.

  • Management, retail, healthcare, hospitality or customer service leadership experience
  • Strong commercial awareness and business acumen
  • A passion for delivering outstanding customer care
  • The confidence to lead people and drive performance
  • A full UK driving licence
  • The ambition to become a business owner and make a real impact in your community

We'll support you to complete the Audiology Practitioner Course within your first 12 months, giving you the skills and knowledge to support delivery of hearing care services alongside qualified clinicians.

  • Industry-leading training programmes
  • Ongoing business coaching and mentorship
  • Dedicated operational and administrative support
  • Access to market-leading technology and systems
  • Comprehensive healthcare and pension benefits

For over 40 years, Specsavers' pioneering Joint Venture Partnership model has empowered thousands of partners to build successful businesses while making a genuine difference in people's lives.

You'll have the freedom, pride and financial rewards of business ownership, backed by the expertise, investment and support of a trusted, family-founded organisation.

Ready to take the next step?

If you're looking for more than just a job and want the opportunity to own, grow and shape a successful healthcare business, we'd love to hear from you.

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

Specsavers

First seen

8 October 2026

Last checked

24 October 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

Specsavers

Retailer

This listing was structured from Specsavers. Vacancy details and the application process remain the responsibility of the original source.

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