Rental Customer Advisor
Arnold Clark
Edinburgh, EH28 8LSView on map(opens Google Maps in a new tab)
Pay
See original advert
Contract
Not specified
Hours
43 hrs/week · Full-time
Closing date
29 October 2026
6 days leftJob description
We’re looking for an organised and enthusiastic Rental Customer Advisor for our Edinburgh Airport Car & Van Rental branch.
We offer
- 33 days’ annual leave pro rata
- Flexible leave
- Generous employee discounts
- Private healthcare
- Workplace pension
- Extensive training
- Enhanced maternity and paternity leave
- …and much more
Hours
Full time: 5 days over 7 (42.5 hours per week)
As part of a busy Arnold Clark Car & Van Rental team, you’ll work with management and other staff members to deliver the excellent service levels our customers expect from us.
The right person for this varied role will be flexible, organised and committed to providing a high standard of customer service at all times.
Day-to-day duties
- Delivering a consistently excellent level of customer care, both face to face and on the telephone
- Using your brilliant communication and organisational skills to ensure all tasks are completed effectively and efficiently
- Handling customer complaints and queries
- Monitoring and controlling expenditure
- Running daily reports and ensuring they’re acted on
- Helping to promote the branch and a positive customer experience
- Occasionally covering at other branches when needed
Essential skills
- Strong administrative skills
- Demonstrable ability to work effectively as part of a team
- Good communication skills
- The flexibility to work shifts on a rota basis seven days per week and also cover other branches
- A full UK driving licence
Nice to have (but not essential)
- Previous experience of working in the rental industry
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work.
Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark, visit our website.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
Arnold Clark
First seen
6 October 2026
Last checked
24 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
Retailer
This listing was structured from Arnold Clark. Vacancy details and the application process remain the responsibility of the original source.
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