Product Channel Manager
Next
NextLeicester, Leicestershire, United Kingdom · Leicester, LE19 4ATView on map(opens Google Maps in a new tab)
Pay
£66,000–£94,000/yr
Contract
Not specified
Hours
Full-time
Closing date
30 October 2026
7 days leftJob description
We’re looking for a Product Channel Manager to join our eCommerce Developments team! Based from NEXT Head Office in Enderby, Leicestershire 4 days per week (with 1 day working from home).
As the Product Channel Manager, you will own the Login, Registration & Delivery channel and will lead the strategy and execution of our authentication and delivery onboarding experience across a multi-client global platform. Your main objective is to drive customer success and conversion at the start of the purchase journey by streamlining account creation, sign in and delivery fulfilment selection.
As this is a leadership role, you will manage a team of 3 product professionals, ensuring our global onboarding journey and supporting tech infrastructure are localised, intuitive and optimised for high conversion.
- Drive conversion across login, guest checkout and delivery selection by removing friction and resolving drop offs.
- Enhance delivery option presentation, slot availability and page load speeds to boost checkout success.
- Lead A/B testing on registration layouts, guest flows and delivery UI to continuously improve conversion rates.
- Utilise funnel data and error categorisation to pinpoint user struggle points and prioritise high impact backlog items.
- Lead an experimentation roadmap testing new registration layouts, guest checkout steps, and delivery selection UI options.
- Direct, coach and manage a team of 3 Product professionals, driving performance reviews and career progression.
- Upskill the team in user centric discovery, rapid prototyping and Conversion Rate Optimisation (CRO) best practices.
- Foster a high performance, customer focused culture centered on continuous journey improvement.
- Collaborate with internal tech teams and external partners to align authentication and logistics infrastructure.
- Partner with Development and UX Design to build high performing, mobile first interfaces across diverse clients.
- Proven experience within a Product Manager position or an equivalent role.
- Proven experience leading product strategy to optimise conversion funnels, onboarding journeys and checkout flows.
- Strong background in optimising authentication, guest checkout and fulfilment/delivery selection experiences.
- Track record of managing, mentoring and upskilling Product teams.
- Skilled in funnel analytics, error tracking and executing A/B testing/experimentation roadmaps.
- Understanding of web performance optimisation (e.g. page load speeds) and mobile first interface design.
- Exceptional ability to collaborate with engineering, UX design and external logistics partners.
- Adept at translating data insights and user struggle points into prioritised product roadmaps.
- Expertise in rapid prototyping, customer discovery and conversion rate optimisation best practices.
You know Next, but did you know we’re a FTSE-100 retail company employing over 44,000 people across the Next group. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 450 stores, plus the Next Online and it’s now possible to buy on-line from over 80 countries around the world! So we’ve gone global!
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
Next
First seen
21 October 2026
Last checked
24 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
Retailer
This listing was structured from Next. Vacancy details and the application process remain the responsibility of the original source.
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