Post Office Counter Clerk
TG Jones
BirminghamView on map(opens Google Maps in a new tab)
Pay
See original advert
Contract
Not specified
Hours
4 hrs/week · Full-time · Part-time · Flexible
Closing date
Not specified
Job description
Post Office Counter Clerk 4 hours per week
Contract Type: Fixed Term Until 31 September 2026
We pay in line with UK age-related minimum and living wage rates – so your pay will depend on your age group. Please see below
18-20: £10.85
21+: £12.71
To be employed in this role you must be over the age of 18 and complete a safeguarding check.
3-Day Post Office Counter Training Covers Introduction, Processes, Practical Skills & Systems
Training may take place at a different location – flexibility required!
With a rich heritage and a new name, TGJones is the fresh face of a much-loved and trusted British brand. Our roots lie in WHSmith, where we’ve proudly supported the high street retail estate for generations. Now, under the ownership of specialist retail investors, Modella Capital, we’re entering an exciting new chapter with bold ambitions to become ‘Your Hub of the High Street’.
As a Post Office Counter Clerk you’ll provide exceptional customer service to connect people across miles and time, to organise travel money and documents, and to take care of bills and banking. We want our customers and our colleagues to be proud they’re sharing their journeys with us. Key responsibilities will include;
- Delivering an exceptional customer service to all customers
- Managing queues and ensuring that customers can access the services they need quickly and simply
- Meeting high standards of governance and attention to detail
- Being part of a team and supporting colleagues
- A passion for customers, having an exceptional experience in store
- Confidence in communicating within the team
- Motivation to achieve fantastic results and standards
- Adaptability to meet company requirements and goals
Joining TGJones means becoming part of a company that values its people as its greatest asset. We are a team that values people, invests in development, and encourages ideas. We foster an inclusive, collaborative and supportive culture where everyone is empowered to make a difference.
Whether you’re just starting out or looking to take the next step in your career, TGJones offers a welcoming environment, real opportunities to grow, and the satisfaction of working for a company that genuinely cares.
Company benefits for our store colleagues include in-store employee discounts, generous 3rd party discounts, employee assistance programme, flexible shifts, company pension, and much more!
At TGJones, we’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you - you’re welcome here.
If you need any adjustments during the selection process, just let our Talent Acquisition team know—we’re happy to help!
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How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
TG Jones
First seen
7 October 2026
Last checked
24 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
Retailer
This listing was structured from TG Jones. Vacancy details and the application process remain the responsibility of the original source.
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