Parts Telesales Specialist

Competitive basic salary; 25 days' annual leave + bank holidays (increases with service); Life assurance & pension scheme; Discounts on car servicing, purchase & more; Access to wellbeing support, exclusive shopping and lifestyle perks.

Full-time |45 hours per week

Keep our Trade Customers moving with your parts expertise with one of UK’s most respected automotive groups.

At Marshall Motor Group, we’re offering an exciting opportunity for a proactive and well-organised Parts Telesales Specialist to join our busy Trade Parts team and support our Parts Plus operations.

Accurately identifying Parts for specific Vehicles

Providing expert advice on Parts

Fulfilling Customer orders over the phone, e-mail and Customer App

Building strong relationships with both new and existing Customers

Providing a high level of Customer service

We believe exceptional people make PartsPlus an exceptional place to work and are always looking for talented people to join our growing team. Our teams are made up of people from all manner of backgrounds and experience. You don’t need to be a car expert; we’ll give you all the tools, training and support you’ll need to succeed.

We're looking for

A confident and capable communicator, both written and verbally

Good telephone manner

A team player

Basic computer skills

Excellent eye for detail

Friendly and empathetic

Calm, organised and patient

A talent for asking questions and deciphering information

A passion for Customer service

A personal drive to achieve sales growth

At Marshall Motor Group, we're proud to represent over 25 leading car, van, truck and motorbike brands across more than 130 stores in England. We're also part of the Constellation Automotive Group, home to some of the most well-known brands in the automotive industry, including webuyanycar, cinch and BCA.

Our team is over 4,000 strong and receives excellent pay packages and fantastic benefits in an environment centred around integrity, respect and innovation.

We want to hear from people with a customer-centric, can-do attitude who are ready to drive their career – and our company – forward.

PartsPlus is owned by Ford Motor Company and we are the experts in automotive Parts for all Vehicles.

PartsPlus supply Omnicraft, OmnicraftPlus, Oil, Consumables, Genuine Ford and Ford Motorcraft products through an efficient, reliable, and comprehensive service to Independent Vehicle Repairers and Bodyshops.

With 58 Centres covering the UK, supported by a PartsPlus team of more than 1,300, with a fleet in excess of 500 Vehicles, making over 8,000 deliveries every day, we’re just a call away for Parts and Consumables for all Vehicles.

What will we offer you for your commitment to us?

Full training of systems and software

A friendly and rewarding culture where you’ll feel well supported by your Colleagues

Continued learning and skill development

Part of a growing team and company

Career development: Ongoing manufacturer training and development pathways across the Group.

Financial security: Life insurance, contributory pension.

Exclusive perks: Discounts and rewards via a dedicated employee platform.

Referral bonuses: Up to £2,000 for successful referrals.

At Marshall Motor Group, our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees. This includes promotion and training, and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.