Operations Leader
Next
NextPontefract, West Yorkshire, United Kingdom · South Elmsall, WF9 2XRView on map(opens Google Maps in a new tab)
Pay
See original advert
Contract
Not specified
Hours
Not specified
Closing date
27 October 2026
3 days leftJob description
Based at our Stadium Way Warehouse
Shift Available: Sun-Tue/Wed 1800-0600
As an Operations Leader, you are the heartbeat of our daily warehouse activity. You’ll be the person who turns high level plans into reality by clarifying tasks, motivating the team, and acting as the first point of contact for any queries on the floor. You’ll make a difference by ensuring our fast paced environment remains organised, safe, and efficient, ensuring every parcel gets to where it needs to go.
To help you hit the ground running, NEXT provides a comprehensive induction and ongoing support from our management team to ensure you feel confident leading your department.
Your day to day will be varied and active, focusing on both people and performance:
- Leading the Shift: Conduct pre-shift briefs and end of shift handovers to ensure everyone knows exactly what is expected.
- Driving Performance: Monitor KPIs like UPH (Units Per Hour) and CPU (Cost Per Unit) to achieve our target of 97% OTIF (On Time In Full).
- People Management: Support your team through weekly performance discussions, Return to Work interviews, and managing absence or disciplinary matters fairly and consistently.
- Operational Control: Update daily planners and target monitors throughout the shift, accounting for all hours worked in your area.
- Safety First: Maintain a safe environment by conducting daily floorwalks, safety observations, and leading accident investigations when necessary.
- Staying Connected: Use tools like Yapster and internal chat to provide real time updates and resolve issues as they arise.
We are looking for a grounded leader who can stay calm when things get busy. To succeed in this role, you’ll need:
- Supervisory Experience: A background in leading teams, ideally within a distribution or warehouse environment.
- Communication Skills: The ability to explain tasks clearly to your team and write concise reports.
- An Analytical Mindset: You should be comfortable with numbers and able to interpret performance data to improve results.
- Resilience: A flexible approach to work and the ability to lead by example under pressure.
- Practical Skills: You must be computer literate, hold a valid driving licence, and have a proven track record of solving day to day operational problems.
You know Next, but did you know we’re a FTSE-100 retail company employing over 44,000 people across the Next group. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 450 stores, plus the Next Online and it’s now possible to buy on-line from over 80 countries around the world! So we’ve gone global!
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
Next
First seen
20 October 2026
Last checked
24 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
Retailer
This listing was structured from Next. Vacancy details and the application process remain the responsibility of the original source.
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