Café, Restaurant & Barista

Members Restaurant Host

Benugo

London, SW7 2RLView on map(opens Google Maps in a new tab)

Pay

£12.71/hr

Contract

Not specified

Hours

Full-time

Closing date

Not specified

Job description

Victoria & Albert Museum Members' Restaurant.

As the first point of contact for our members and guests, you'll play a key role in creating a welcoming atmosphere and ensuring every visit is memorable.

  • Welcome members and guests with a friendly and professional approach.
  • Oversee guest flow throughout service.
  • Provide excellent customer service and assist guests with any queries.
  • Coordinate closely with the restaurant team to ensure a seamless dining experience.
  • Maintain high standards of presentation and hospitality at all times.
  • Handle guest feedback and concerns with care and professionalism.
  • Support the team during busy periods as required.

We Offer

Rate: £12.71 per hour

Contract: Full time/ Permanent

  • Previous experience in a host, receptionist, guest relations, or customer-facing hospitality role.
  • Passionate about delivering outstanding customer service.
  • Confident communicator with a warm and engaging personality.
  • Highly organised, with excellent attention to detail.
  • Comfortable working in a fast-paced, premium hospitality environment..
  • Knowledge of food, wine, and fine dining service is advantageous but not essential.

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

  • Free lunch on shift
  • Endless tea and coffee on shift
  • 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
  • Competitive rate
  • Life Assurance
  • Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
  • Employee discounts at several retailers (via Perk Box app) & fitness providers
  • Access to our Employee Assistance Programme & our trained Mental Health First Aiders

If this sounds like the role for you, apply now!

When we founded Benugo 28 years ago we had a vision of not just creating superb, natural food but of giving London something that was a real experience.

This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attraction.

Find out more about us at www.benugo.com

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

Benugo

First seen

23 October 2026

Last checked

24 October 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

Benugo

Retailer

This listing was structured from Benugo. Vacancy details and the application process remain the responsibility of the original source.

We would like to set one optional cookie that recognises your browser when you come back, so we can tell returning visitors from new ones. It stays off unless you say yes, and you can change your mind at any time. Cookies that keep you signed in are always on. Read our cookie policy