Locksmith Support Advisor
Timpson
WythenshaweView on map(opens Google Maps in a new tab)
Pay
See original advert
Contract
Not specified
Hours
Full-time
Closing date
Not specified
Job description
"One of the best places to work in the UK"- The Sunday Times
We are looking for a Locksmith Support Advisor to provide an excellent support service to our Mobile Locksmith / Security Team and Customers, ensuring that all calls are dealt with in a friendly and efficient manner to enable a smooth and seamless service. Working as part of a team, you will be responsible for supporting the optimization of our Locksmiths' workload.
You will need to be self-motivated and able to make quick decisions.
Position: Locksmith Support Advisor
Location: Wythenshawe, Manchester, UK
Wage: Competitive/Negotiable
Job Type: Permanent/Full-time
Hours: The hours are 40 per week over 5 days, Monday Saturday (Saturday on a Rota basis) between the hours of 8.00 am 6.00 pm
- *Key Responsibilities**
- Making and receiving telephone calls/emails from Customers and Locksmiths
- Logging all jobs and liaising with Locksmiths and other workshops
- Job completions - this will include closing jobs with locksmiths and customers, updating portals and chasing payments
- Drive revenue-seeking opportunities to exceed customer expectations and requirements
- *Essential Skills**
- Excellent telephone manner
- Knowledge of Windows 10, Microsoft Word, Excel and Internet
- Great communication and negotiation skills
- Self-motivated with great attention to detail and strong decision-making skills
- Able to use own initiative in solving problems
- Abundance of common sense
- Ability to show empathy our customers rely on us as the 4th
emergency service!
- Flexibility and ability to adapt to changing Department needs.
These skills would be a bonus! But they arent essential.
- Previous experience within an outbound sales environment and upselling
- Good geographical knowledge
Closing date Friday 10th October 2025
For more information or to apply, email Dan.Graham@timpson.com
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
Timpson
First seen
6 October 2026
Last checked
24 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
Retailer
This listing was structured from Timpson. Vacancy details and the application process remain the responsibility of the original source.
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