General Manager | Birmingham
Blank Street
BirminghamView on map(opens Google Maps in a new tab)
Pay
See original advert
Contract
Not specified
Hours
Not specified
Closing date
Not specified
Job description
At Blank Street, we're building the defining food and beverage brand of our generation.
We believe the little moments that shape your day are often the most important ones, and they deserve to be special. Over the last five years, we've been crafting a unique menu, designing distinctive spaces, and building a hospitality experience around one vision: turning everyday moments like your morning coffee or afternoon matcha into a daily luxury.
It all starts with our people and their commitment to make magic happen each and every day.
Sound like you? Keep reading.
We're looking for someone who is equal parts hospitality-first operator and entrepreneur.
As a hospitality-first operator, you hold yourself to a higher standard than anyone would ask of you, and coach the team in the same way. You obsess over the details, thrive in high-volume environments, are passionate about our products and, above all, care about delivering genuine moments of connection.
As an entrepreneur, you love building from scratch: hiring a team, setting a culture, opening the doors, and figuring out how to raise the bar from there. We're still building Blank Street as we go, and we look for people who are excited to build it with us.
- Own every drink that leaves your store. Crafted to perfection, every time.
- Keep your store immaculate, front and back of house.
- Lead from the front and set the pace of every shift by jumping in where it matters most
- Own recruitment and hire only the highest-potential talent.
- Train your team to become exceptional Blank Street baristas.
- Nurture the next generation of Blank Street leaders, while ensuring those here for the shorter term feel developed and invested in.
- Build a connected, engaged team through a welcoming environment and thoughtful team events.
PnL Owner
- Design each shift by station with precision, balancing labour productivity with demand.
- Oversee inventory, ordering, and waste with discipline.
- Spot and execute tactical levers to drive store sales.
- Lead rollout of new initiatives in your store(s). Land the "why" and "how" with your team, driving real adoption and enthusiasm.
- Propose and test new ideas. Collaborate with your OM and HQ to pilot and refine
Who are you
- 2+ years of experience leading operations in high-growth hospitality/consumer brands
- Experienced hospitality manager with a background in high-volume environments.
- Proven ability to build, train, and lead a team from the ground up.
- Strong P&L understanding, from labour planning to inventory management.
- Hands-on and highly action-oriented.
- Genuine passion for coffee, matcha, and delivering great customer experiences
- Private health and dental insurance
- 25 days of annual leave (on top of bank holidays), along with an additional paid day a year 'to start something extraordinary' ✨ and pursue a passion
- A salary sacrifice scheme to spend on Cycle to Work, bike subscriptions, pensions and medical
- Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️✨
- Great culture with regular team events
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
Blank Street
First seen
6 October 2026
Last checked
24 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
Retailer
This listing was structured from Blank Street. Vacancy details and the application process remain the responsibility of the original source.
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