Department Manager – Hereford (Full-Time)

This is a permanent full-time 39 hours position based in Hereford. For this position we will require full flexibility, including weekends.

As a Department Manager, you will lead and support your team, creating an inclusive and collaborative culture. You ensure an excellent operational and visual experience for your customers and colleagues, whilst strategically analysing sales, leading H&M to success.

Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards.

Analyse sales performance, identify commercial opportunities, set goals, and create plans to optimize results, profits, and stock levels.

Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.

Keep informed about your store’s key strengths and areas for growth, while staying aware of competitors and understanding the local market and customer needs.

Our stores are the heart of our company, where customers will experience our brand firsthand. Being part of a dynamic Store Team, which include, Sales Advisors, Team Leaders, Department Managers, Visual Merchandisers and Store Managers, together you will create an inspirational environment for our customer and colleagues.

In this leadership role, you will collaborate with your area team, support office, and key business functions to drive store performance and contribute to the broader success of the company.

Motivated to contribute to H&M’s vision and success.

Strong and confident leaders who inspire and develop their teams with integrity.

Excellent communicators, strategic solution finders and confident decision makers.

Business-minded, innovative, and commercially driven to ensure a great customer experience.

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

Global Employee Discount of 25% across the H&M Group [H&M, COS, & Other Stories, Monki, Weekday, Arket and H&M Home]

The Retail Trust – Employee Assistance Programme

Benefit Hub, offering exclusive discounts

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

To manage the high volume of applications for roles with leadership responsibilities, we use an online assessment method. You will need to complete it as part of the application and screening process. Your responses will be scored by an assessment tool that applies to predefined criteria set by H&M Group.

After completing the assessment, you’ll have the opportunity to share feedback and ask questions.

If you experience any difficulties or prefer an alternative assessment method, please contact recruitment_support@hm.com Choosing an alternative will not impact your application.