Trade Counter & DIYCloses in 22 days

Customer Service Assistant

Wickes

Martlesham Heath, SuffolkView on map(opens Google Maps in a new tab)

Pay

£12.71/hr

Contract

Not specified

Hours

18 hrs/week · Part-time · Weekends · Early mornings

Closing date

14 November 2026

22 days left

Job description

Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile.Of course, while you’re creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop and invest in you.

You’ll receive all the training, support and opportunities you need. Think of it as a down-to-earth place to work, where you get to go up in the world.

Shifts...

This part-time role offers 18 hours per week and includes working one weekend day. Shifts will vary across the schedule, with early starts from 6:00 am and late finishes up to 8:00 pm.

Every day you’ll be dealing with and assisting customers, so it’s important that you offer every person that walks through our doors a high level of customer service. We look for someone who ideally has experience working in a similar role.

Please ensure to apply with an up to date CV attached. Applications without CVs currently will not be accepted.If you require adjustments to be able to apply, please submit a reasonable adjustment form below.

What can we offer you?

You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes:

  • If you are 21 yrs and over £12.71 phr, 18 yrs - 20 yrs £12.00 phr and under 18 yrs £8.82 phr.
  • Up to £300 per month gain share bonus
  • Up to 10% employer pension contribution
  • Up to 35 days of annual leave including 8 days of bank holidays

Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.

We aim to create an inclusive workplace with colleagues’ wellbeing at the heart of everything we do.

We’re a Disability Confident Employer and committed to building a diverse workforce that reflects the communities we serve. We welcome applications from disabled people and are committed to providing an accessible recruitment process and workplace for everyone. If you require any support or reasonable adjustments, please let us know here.

Apply now!

  • Salary Dependent on Age

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

Wickes

First seen

14 October 2026

Last checked

24 October 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

Wickes

Retailer

This listing was structured from Wickes. Vacancy details and the application process remain the responsibility of the original source.

We would like to set one optional cookie that recognises your browser when you come back, so we can tell returning visitors from new ones. It stays off unless you say yes, and you can change your mind at any time. Cookies that keep you signed in are always on. Read our cookie policy