Customer / Sales AssistantCloses in 37 days

Customer Assistant & Bingo Caller

BUZZ Bingo

SouthamptonView on map(opens Google Maps in a new tab)

Pay

£12.71/hr

Contract

Permanent

Hours

Part-time · Weekends · Evenings

Closing date

6 November 2026

37 days left

Job description

Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you’ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you!

Join us as a Customer Assistant in our Lordshill Club offering a 20 hour contract, including evenings and weekends.

The Role You’ll Play

As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA.

  • Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
  • Thrive App – for your mental wellbeing approved by the NHS
  • Buzz Brights Apprenticeships
  • Buzz Brilliance Awards – Employee Recognition Scheme
  • Buzz Learning, our digital learning platform with access to 100s of online courses
  • In-house Training – Fire safety, Food safety 1 & 2, COSHH and more
  • Access to Trained Mental Health Advocates for advice on your mental wellbeing
  • 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)
  • Buy Holidays Salary Sacrifice Scheme – opportunity to buy an extra week’s holiday (if eligible)
  • Staff discount 50% off bingo tickets, food & soft drinks
  • Refer a Friend Scheme for Support Centre and Club Management roles
  • Life Assurance
  • Pension Scheme

  • Build rapport and relationships with Customers
  • Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard
  • Support with other duties as requested by the line manager
  • Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live

  • Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment
  • Outstanding communication skills that can be adapted to different situations when necessary
  • Experience of handling cash and basic numeracy knowledge
  • You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards

Applicants must be 18+

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

Reed

First seen

28 September 2026

Last checked

30 September 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

BUZZ Bingo

Retailer

This listing was structured from Reed. Vacancy details and the application process remain the responsibility of the original source.

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