Assistant Service Manager

Vertu Mercedes Benz of Ascot, have a great opportunity for an Assistant Service Manager to join the team with a £40,000 basic salary and OTE of £50,000.

You’ll support the Aftersales Manager in the daily running of the department, specifically front-of-house operations. You’ll oversee work planning, resource management, and team performance — including coaching, developing, and motivating colleagues to achieve their best.

You’ll also take ownership of customer concerns, ensuring they're resolved efficiently and recorded accurately in both Mercedes-Benz and Vertu systems. The role also involves driving additional sales via VHC processes and managing the Mercedes-Benz Breakdown Service.

Our ideal candidate will have previous experience in the automotive industry, either within a similar role, a Senior Service Advisor role or you may have already worked within the Service Manager position. This is an excellent opportunity to show us that you have an enviable and proven track record of performance. You will have exceptional communication skills and have a full, valid UK driving licence.

We are proud to be the Motor Retailer who invests more in our colleague’s personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:

Apply today to be considered for this role!

If your application is successful we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.

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