Aftersales Manager
Vertu Motors
Redditch, B98 0LJView on map(opens Google Maps in a new tab)
Pay
£65,000/yr
Contract
Not specified
Hours
Full-time
Closing date
26 November 2026
34 days leftJob description
We are recruiting an Aftersales Manager to join our outstanding team at our Vertu Ford Redditch. If you would like the opportunity to become part of one of the UK's largest Motor Retailers, then this could be the role for you!
We are offering a basic salary up to £65,000 plus company benefits , depending on experience!
As the Aftersales Manager, you will be managing a team of Technicians, Service and Parts Advisors, helping them to achieve the highest standards of customer satisfaction our customers require. The main duties of the role are to:
- Monitor and control costs in line with the business plan, whilst maintaining quality standards and Customer service.
- Ensure accurate collection and recording of customer data in line with Group standards.
- Ensure that the manufacturers standards are adhered to at all times.
- Make sure there is a safe working environment maintained at all times.
- Monitor colleague performance
- Train and coach colleagues to support their success
- Take responsibility for implementing and maintaining effective processes to achieve the highest possible customer satisfaction levels in excess of the manufacturer national average.
You will be able to demonstrate a successful track record within the role, ideally with Franchise experience in the Motor Industry. You will be able to validate your ability to generate impressive results by increasing performance, profitability and operating efficiency. You must have strong leadership and people management skills as your primary focus is to lead your team to deliver their business objectives.
You will be expected to drive the business forward and maximise customer satisfaction whilst motivating and managing the whole team. You will be able to demonstrate that you share our company values and possess strong leadership, communication and organisational skills.
We are proud to be the Motor Retailer who invests more in our colleague’s personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:
- 25 days holiday rising with length of service plus bank holidays
- Access to our online rewards platform giving you cash back and discounts for multiple retailers
- Preferential Service Rates
- Colleague Purchase Scheme
- Share Incentive Scheme
- Pension
- Enhanced Maternity & Paternity
Apply today to be considered for this role!
If your application is successful we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving license check.
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How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
Vertu Motors
First seen
15 October 2026
Last checked
24 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
Retailer
This listing was structured from Vertu Motors. Vacancy details and the application process remain the responsibility of the original source.
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